Moose Boot S18y M1.3

Delivery of the Order / Timings:

Orders are delivered within the number of days specified below from the date of order placement.

• 3 Working Days for Dubai & Sharjah
• 5 Working Days for the Other Emirates

(Friday, Saturday & Public Holidays are not accountable).

• Orders will be delivered in the Company’s Standard Working Hours 10 am to 8 Pm Sunday to Thursday. In case of Non-Availability of the Customer or Payment upon Delivery, then the Order is rescheduled for Delivery within the next 3 Working Days, extra Shipping Charges may be applicable.

Delivered Orders:

• Once the order is delivered to the customer, it is the sole responsibility of the customer to verify all the details of the Order & the Products.

Product Assembly:

• Products will be delivered unassembled in carton packaging.

Cancellation Policy

Customers cannot cancel orders from the website. Cancellations have to be requested via phone call, live chat, or email only. Customers can cancel their orders within 48 hours of confirmation. Please allow for up to 14 days for the refund transfer to be completed.

Return & Refund Policy

At ANB Motorsports, we strive to ensure your satisfaction with our products. Please take a moment to review our return policy to understand your options.

14 Days Refund Policy:

We offer a 14-day refund policy. If you are not satisfied with your purchase, you may return the item within 14 days of receipt.

Special Order Items:

Please note that special order items are not eligible for a refund. If a customer decides to cancel a special order, the refund will be forfeited. Additionally, a minimum deposit of 20% is required for all special order items.

Return Conditions:

Returns are accepted within 14 days of receipt, provided that the delivery packaging has not been opened, and the products remain unused. If these conditions are met, please notify us and return the item in its original packaging for a full refund. We reserve the right to refuse returns if the product has been used or tampered with. Shipping and handling fees are non-refundable.

Refund Request Circumstances:

Refund requests will be processed under the following circumstances:

1. Wrong product sent by the merchant.
2. Defective product.
3. Product damaged during transit.

Return Procedure:

If a customer initiates a return, the refund will only be processed once the goods have been returned to our center and inspected by our technician. Some accessories are non-refundable, as indicated on the product page.

Refund Process:

Refunds will be issued through the original mode of payment. Credit card payments will be refunded to the same card used for the purchase, while cash on delivery (COD) payments will be refunded to a bank account provided by the customer. Please allow up to 14 days for the refund transfer to be completed.

We appreciate your understanding of our return and refund policy. If you have any questions or concerns, feel free to contact our customer support team. Thank you for choosing ANB Motorsports.